As far back as 2016, the National Highway Traffic Safety Administration had to announce that customers were allowed to publicize safety issues after reports that Tesla was requiring customers to sign nondisclosure agreements to qualify for warranty repairs on problematic Model S suspension systems. Tesla has a long history of trying to cover up customer complaints about safety problems. Some customers did receive written responses, including one who complained about phantom braking and was told the Autopilot system was behaving “absolutely normally” and that he should reread the manual, according to the article.
Mega privacy company full#
In a class-action lawsuit, customers say they were duped by Tesla’s $15,000 Full Self-Driving feature. The files contain more than 2,400 complaints about sudden acceleration and more than 1,500 complaints about braking problems, including unintentional emergency braking and so-called “phantom stops,” when the car suddenly brakes for no apparent reason, according to the article.īusiness Tesla says its self-driving technology may be a ‘failure’ - but not fraud The complaints cover Teslas manufactured from 2015 to March 2022, the article said. In an article titled “ ‘My autopilot almost killed me,’ ” Handelsblatt said it received 100 gigabytes of data and 23,000 files including 3,000 entries about customers’ safety concerns and descriptions of more than 1,000 crashes. The files include thousands of complaints and descriptions of crashes allegedly from customers. Here are four of the biggest takeaways from the article about the leak. Tesla Chief Executive Elon Musk did not respond to a request from The Times for comment. They spotlight Tesla’s attempts to keep safety complaints secret and what appears to be a strategy to limit customer communications that might end up in lawsuits. The reportedly leaked files add to the troubling anecdotes that have appeared in the media and on social media over the years about Tesla’s Autopilot and the experimental technology it has branded as Full Self-Driving. and around the world, pretty bad.Ī huge data dump based on a whistleblower’s leak of internal Tesla documents shows that problems with Tesla’s automated driving technology may be far more common than media reports and regulators have let on, according to the German newspaper Handelsblatt, which published an article about it Thursday. How bad is Tesla Autopilot’s safety problem? According to thousands of complaints allegedly from Tesla customers in the U.S.
0 kommentar(er)
